Questions. Answered.

AutoSync is a cloud-based shop management platform built specifically for independent auto repair shops and tire stores. It handles everything from estimates and work orders to inventory, customer CRM, multi-location sync, payments, inspections, and accounting — in one integrated system.

If you run a small-to-mid-size auto repair or tire shop (1–50 bays) and are tired of paper tickets, disconnected QuickBooks exports, or bloated legacy DMS software, yes. AutoSync replaces Mitchell1, ShopMonkey, Tekmetric, and Shop-Ware style tools at a fraction of the cost.

Most single-location shops go live in 1–3 days. Multi-location rollouts take 1–2 weeks. We import your customer list, vehicle history, canned jobs, and pricing matrices from your existing system so you never start from scratch.

Plans start at $49/month for single-location shops. Multi-location, fleet, and dealership plans scale from there. See the pricing page for a full breakdown. All plans include unlimited users, unlimited work orders, and free onboarding.

No. Your monthly price is your price. Credit card processing through AutoSync Pay uses straight-through Stripe rates (2.9% + $0.30) with zero markup from us. You can also use your existing processor.

You can cancel anytime from your account settings. Your data stays available for 90 days so you can export everything cleanly. We will never hold your data hostage.

All data lives in redundant US-based data centers with nightly encrypted backups. Each shop has its own isolated database — your data is never commingled with another shop.

Credit card data never touches our servers — payments route directly to Stripe or Square via their tokenized widgets. This means AutoSync itself is out of PCI scope and your shop inherits PCI DSS compliance automatically.

Yes, anytime. CSV exports for customers, vehicles, work orders, parts, payments, and GL entries are built into every page. Full database export available on request.

Only you and the users you invite. Our engineering team can access production only with explicit customer authorization for support cases, and every access is audit-logged.

Yes — Nexpart/Nexlink is fully integrated (WorldPac, NAPA Prolink, US Auto Supply, AutoZone Pro, etc.). One click from the work order to order parts, with live pricing and inventory.

Yes. QuickBooks Online, Microsoft Dynamics 365, and native AutoSync Accounting (included) are all supported. GL entries post automatically when work orders close.

CARFAX and NHTSA are built-in — free VIN decodes on every new vehicle. Service history syncs automatically.

Yes — Text-to-Pay is built in. You send a link via Twilio SMS or email, customer taps, pays on a secure Stripe Checkout page, and the work order updates in real time.

Live chat in the bottom-right of every page, email support at support@autosyncshopmanager.com, and phone support for paid plans. Response times are measured in minutes during business hours.

Free onboarding is included with every plan. We will walk you and your team through setup, data import, and day-to-day workflows. Ongoing live training sessions run weekly.

Yes — searchable docs at support center covering every feature with screenshots and video walkthroughs.